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FedEx and why combative PR tactics don't work
FedEx founder and CEO Frederick Smith touched off a firestorm recently when he challenged New York Times publisher, A.G. Sulzberger, to a public deb...
Sean Murphy & Adam Boesen
— December 2019 — 134 views Communications Crisis Enterprise risk management

Litigation trends for 2020
This is the time of year when all the “futurists” and prognosticators come out with their predictions about what will happen in the coming year. Thi...
CSI - Courtroom Sciences Inc
— December 2019 — 179 views Anti-reptile Crisis Enterprise risk management Litigation psychology Reptile Witness training

The new crisis management playbook
In today’s hyper-reactive, social media driven world your organization’s response to a crisis needs to be more sophisticated than ever because the s...
Sean Murphy & Adam Boesen
— November 2019 — 280 views Communications Crisis Enterprise risk management Planning Social media

3-step crisis planning for mid-market companies
Crisis planning can be a challenge for middle market companies that often lack the resources to staff large internal legal or communications teams. ...
Sean Murphy & Adam Boesen
— November 2019 — 350 views Communications Crisis Enterprise risk management Planning

Character under fire: what makes strong witnesses and spokespersons
There’s often a distinction made between the two arenas where litigation plays out: the courtroom and the court of public opinion. Certainly these v...
Sean Murphy & Adam Boesen
— October 2019 — 497 views Communications Crisis Litigation psychology Witness training

Why enterprise risk management is such a hot topic in corporate board rooms
Sean Murphy, Principal, CSI Crisis & Litigation Communications and LoriAnn Lowery-Biggers, former President of Lloyd’s of London for North America, ...
CSI - Courtroom Sciences Inc
— October 2019 — 525 views Communications Crisis Enterprise risk management Planning

How to deal with social media mobs
In any crisis, the narrative that develops will determine your fate. That’s because virtually anyone can use social media to manufacture a story tha...
Sean Murphy & Adam Boesen
— October 2019 — 570 views Communications Crisis Jurors Planning Social media