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Litigation & Jury Consulting Blogs
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6 Steps for Communicating in a Cyber Crisis
A recent study by UK researchers shows a company’s potential to protect its reputation and business during a cyber crisis depends in part on its a...
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How to deal with social media mobs
In any crisis, the narrative that develops will determine your fate. That’s because virtually anyone can use social media to manufacture a story th...
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The Consequences of Failing to Consider the Court of Public Opinion During Trial Preparation
What do most stories have in common? They have a good guy and a bad guy. These stories often recount the bad things that happen to the good guy. In...
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Three Pitfalls Crisis Management Teams Must Avoid
A crisis is a harsh climate in which to operate. Yet, the reality of a global 24/7 news and social media cycle means that a single event, such as a...
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Three Reasons Why Your Crisis Response Team Needs a Critical Communications Perspective
Communicators can play a crucial role in your crisis response team. Unlike traditional public relations, Crisis and Litigation Communications work ...
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Legal Implications of a Company Safety Policy
Many company communications, mission statements, and handbooks default to stating that safety is their top priority. A seemingly innocuous public st...
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How Different Crisis Response Approaches Affect Outcomes
There aren't many do-overs regarding an organization's initial crisis response . Not only does that initial response set the tone, but it is the f...
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The Risks of a Common-Sense Approach to a Crisis Communications Plan
A faulty product, data breach, inaccurate messaging, financial loss, or service outage could catalyze a social media crisis. Even something as see...
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How to Turn a Crisis Into an Opportunity
Companies generally view a crisis as disastrous, expensive, and disruptive, pulling resources away from other priorities and demanding immediate at...
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