The CSI Blog

Critical Communications    |    Records & Depositions    |    Litigation Psychology


Litigation Psychology Podcast #77 - Safety is NOT your top priority
Sean Murphy, Practice Leader, CSI Critical Communications joins Dr. Steve Wood to talk about the myth that safety is the top priority for most businesses. Many company communications, mission statements, and handbooks default to stating that the safety of their employees/customers/shareholders/com...
CSI - Courtroom Sciences Inc
— July 2021 — 186 views Communications COVID-19 Crisis Enterprise risk management Social media


Advantages of desktop videoconferencing for depositions
Now that there is again a choice (in most cases) of conducting depositions in-person or remotely, how do you decide which approach is best? Although there are several factors to consider, you should know that CSI offers convenient and cost-effective desktop videoconferencing for depositions. Attor...
CSI - Courtroom Sciences Inc
— June 2021 — 171 views Court reporting Depositions


Discovery obligations during the pandemic
Having resolved discovery disputes related to the COVID-19 pandemic for almost a year, trial courts have considered myriad creative discovery objections concerning whether and how litigants must present their witnesses for deposition testimony. With increased familiarity and experience resolving w...
Jae Ellis - Courtroom Sciences, Inc.
— February 2021 — 405 views Court reporting COVID-19 Depositions Paralegals


Litigation trends in 2021 - part 2
In part 1 of this topic , we covered litigation trends and developments including an increase in settlements, changing juror perceptions, the fragile state of witnesses, and considerations, risks, and opportunities around essential workers. In the final part of this topic, we dive into nuclear ve...
CSI - Courtroom Sciences Inc
— January 2021 — 594 views Anti-reptile COVID-19 Crisis Enterprise risk management Jury consulting Litigation psychology Nuclear verdicts Reptile Trial consulting Witness training


The impact of social inflation on insurance - a webinar
Insurers complain of a rise of large jury awards, juror anti-business bias and investor-funded litigation. A panel of claims and legal experts examine what social inflation is, what's driving the nuclear verdicts often associated with social inflation, which types of claims are affected most, and...
CSI - Courtroom Sciences Inc
— October 2020 — 933 views Enterprise risk management Jurors Jury consulting Nuclear verdicts Trial consulting Webinars


Assessing your litigation risk
At the start of any litigation, there are more questions than answers. Everyone involved wants to know "what's our liability?", "what's this going to cost us?", "how will this impact our reputation?", "what are the potential damages?", "how long will this go on?", "who might need to testify?", and...
CSI - Courtroom Sciences Inc
— September 2020 — 1033 views Enterprise risk management Exploratory research Focus groups Litigation psychology Research Scientific method


The Litigation Psychology Podcast - Episode 19
This video episode of The Litigation Psychology Podcast features Sean Murphy, Practice Leader of the CSI Critical Communications team, explaining the difference between Critical Communications and PR, plus the impact that COVID-19 is having on the reputation of the trucking and transportation indu...
CSI - Courtroom Sciences Inc
— June 2020 — 1693 views Communications COVID-19 Crisis Enterprise risk management Litigation psychology Planning Social media Trucking & transportation


Insurance is not enough in managing a crisis
With the proliferation of social media, all companies are in a state of pre-crisis. According to commercial insurance executives, having insurance isn’t enough for dealing with this new reality. A company’s best chance for weathering a crisis is having a robust risk management program that include...
Sean Murphy - Litigation Psychology
— April 2020 — 1753 views Communications Crisis Enterprise risk management Planning Social media


The Litigation Psychology Podcast - Episode 5
The Litigation Psychology Podcast, presented by Courtroom Sciences, Inc. (CSI) presents a special episode dedicated to crisis communications . In this episode we highlight the mistakes and missteps that businesses are making when communicating with customers, employees, and their communities abou...
CSI - Courtroom Sciences Inc
— April 2020 — 1950 views Anti-reptile Communications COVID-19 Crisis Enterprise risk management Litigation psychology Reptile


The Litigation Psychology Podcast - Episode 4
The  Litigation Psychology Podcast , presented by Courtroom Sciences, Inc. (CSI) is pleased to share Episode 4! This episode continues our series of podcasts on nuclear verdicts. In this episode, Dr. Bill Kanasky, CSI Litigation Consultant is joined by defense attorney and author Robert R. Tyson, ...
CSI - Courtroom Sciences Inc
— April 2020 — 2521 views Anti-reptile Depositions Enterprise risk management Focus groups Jury consulting Litigation psychology Mock trials Nuclear verdicts Reptile Trial consulting Witness training


Is "health and safety" really your top priority?
Companies that have been saying, “your health and safety is our first priority” in response to the novel coronavirus crisis may want to reconsider their messaging. At issue is a common plaintiffs’ strategy known as the “ reptile attack ,” where attorneys use sophisticated psychological methods to...
Sean Murphy - Litigation Psychology
— April 2020 — 1881 views Anti-reptile Communications COVID-19 Crisis Enterprise risk management Reptile Witness training


Best practices for remote / video-conference depositions
During these challenging times, while being forced to comply with shelter-in-place orders and social distancing requirements, legal professionals are faced with the task of quickly developing and adopting new best practices for working from home. Most local and court-specific rules in federal and ...
CSI - Courtroom Sciences Inc
— April 2020 — 2522 views Court reporting COVID-19 Depositions Paralegals Webinars


Cyber security and attorney-client privilege concerns with remote/video depositions
Cybersecurity and privileged communications are two very different (although related) concerns, and CSI provides sound best-practice recommendations for law firms who use CSI for remote/video depositions to successfully address both. When law firms schedule remote/video depositions, CSI hosts the ...
Jae Ellis - Courtroom Sciences, Inc.
— April 2020 — 2168 views Court reporting COVID-19 Depositions Paralegals


Planning for your next crisis
In a crisis, there are four questions that need to be addressed: 1)  How did this happen? 2)  Who is to blame? 3)  Is it going to happen again? and 4)  What are you doing to prevent this in the future? If a leader errs in how they respond to the first question, they risk setting the stage for the ...
Sean Murphy - Litigation Psychology
— April 2020 — 1865 views Communications Crisis Enterprise risk management Planning


Coronavirus information from the State Bar of Texas
We wanted to share some Texas specific updates related to the COVID-19 pandemic, courtesy of the State Bar of Texas. * “Stay Home, Stay Safe” Orders and Travel Authorization for Lawyers * Many Texas cities and counties have issued “stay home, stay safe” orders in response to the pandemic.  To pro...
CSI - Courtroom Sciences Inc
— April 2020 — 1697 views Court reporting COVID-19 Depositions Paralegals


The nuclear verdict
Presenting an episode of the Insurance Law Podcast with special guests CSI's Dr. Bill Kanasky and Dr. George Speckart. The Insurance Law Podcast is a broadcast about timely important legal issues affecting the insurance industry. On this episode, Drs. Kanasky and Speckart speak to host John Czuba...
CSI - Courtroom Sciences Inc
— March 2020 — 1846 views Anti-reptile Enterprise risk management Focus groups Jury consulting Litigation psychology Nuclear verdicts Reptile Scientific method Trial consulting Witness training


How to communicate about COVID-19
As a company leader, there’s a lot you’ll need to communicate as the coronavirus crisis progresses. For employees, it’s coming to terms with new work rules, layoffs, furloughs, or temporary wage reductions. For customers, it’s about how you’re prepared to meet their needs. Your job is to communica...
Sean Murphy - Litigation Psychology
— March 2020 — 2090 views Communications COVID-19 Crisis Enterprise risk management Planning Social media


Four priorities for communicating about COVID-19
The coronavirus pandemic is unprecedented in its scope and uncertainty—causing many to react as the situation evolves, including how and what they’re communicating to stakeholders, from employees to customers. People are looking for reliable information and steady leadership. Here are four priorit...
Sean Murphy - Litigation Psychology
— March 2020 — 2599 views Communications COVID-19 Crisis Enterprise risk management Planning Social media


The Litigation Psychology Podcast - Episode 2
Presenting Episode 2 of *The Litigation Psychology Podcast*! This episode continues the series about nuclear verdicts, with host Dr. Bill Kanasky joined by special guest Dr. George Speckart. Dr. Speckart is a 35 year veteran of the litigation consulting industry and a renowned expert in research m...
CSI - Courtroom Sciences Inc
— March 2020 — 2374 views Anti-reptile Confirmatory research Depositions Enterprise risk management Focus groups Jurors Jury consulting Litigation psychology Mock trials Nuclear verdicts Reptile Research Scientific method Trial consulting Witness training


Your coronavirus messaging might land you in court
If you’re sending customer and employee communications about the novel coronavirus that say “health and safety is our highest priority,” you’re sending the wrong message and potentially setting your company up for a future lawsuit. Almost everyone’s email has been inundated with these messages fro...
Sean Murphy - Litigation Psychology
— March 2020 — 3195 views Communications COVID-19 Crisis Enterprise risk management Social media