Litigation & Jury Consulting Blogs

The new crisis management playbook
In today’s hyper-reactive, social media driven world your organization’s response to a crisis needs to be more sophisticated than ever because the...
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Sean Murphy | June, 2023


Media Spokesperson Training Tips
Every organization is vulnerable to crises, from faulty products and data breaches to workplace incidents and egregious employee behavior. While ma...
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CSI | March, 2023


6 Steps for Communicating in a Cyber Crisis
A recent study by UK researchers shows a company’s potential to protect its reputation and business during a cyber crisis depends in part on its a...
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Sean Murphy | February, 2023


How to deal with social media mobs
In any crisis, the narrative that develops will determine your fate. That’s because virtually anyone can use social media to manufacture a story th...
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Sean Murphy | January, 2023


The Consequences of Failing to Consider the Court of Public Opinion During Trial Preparation
What do most stories have in common? They have a good guy and a bad guy. These stories often recount the bad things that happen to the good guy. In...
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CSI | November, 2022


Legal Implications of a Company Safety Policy
Many company communications, mission statements, and handbooks default to stating that safety is their top priority. A seemingly innocuous public st...
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CSI | August, 2022


How Different Crisis Response Approaches Affect Outcomes
There aren't many do-overs regarding an organization's initial crisis response . Not only does that initial response set the tone, but it is the f...
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CSI | July, 2022


Crisis Mitigation Checklist: What Your Company Should Be Doing Now
Time and again, it is shown that successful crisis mitigation shares the same key elements, specifically, sufficient planning and preparation. Soci...
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CSI | March, 2022


Why Understanding Mob Mentality is Key to Creating a Crisis Response Plan
We live in an era where a single negative post or comment concerning even a well-established company can rapidly turn into a social media crisis. H...
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CSI | January, 2022
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