An ounce of prevention is worth a pound of cure.
Your first response to a crisis will set the tone and narrative for how it plays out. Are you ready?
TYPES OF CRISIS SERVICES
Our Crisis Preparedness Program includes a risk assessment, scenario planning, message development, and response plans to prepare your team to quickly respond when a crisis hits.
Our psychology-based approach to messaging helps manage the 24/7 nature of communications and our experts can train your spokesperson or act in the spokesperson role.
From crisis simulations to rapid response support, we have the expertise and people to help protect your reputation and mitigate reputational and litigation risks before, during, and after a crisis.
Every business exists in a state of pre-crisis. Are you prepared?
Do you have a comprehensive and actionable crisis plan prepared, documented, and ready to activate when disaster strikes?
Is your team prepared to handle customer, employee, and stakeholder communications and manage a social media onslaught?
Does your crisis planning and training mitigate legal pitfalls and prepare the entire organization, from executives to front-line staff?
Reputations are made or ruined in a crisis.
When a crisis hits, the speed at which things unfold can be overwhelming, leaving stakeholders and executives vulnerable to missteps that could impact the future of the entire organization. CSI’s crisis experts have decades of experience in planning and preparing for, and responding effectively to, crisis situations to minimize reputational and litigation damage.
