In any crisis, the narrative that develops will determine your fate. That’s because virtually anyone can use social media to manufacture a story tha...
What do most stories have in common? They have a good guy and a bad guy. These stories often recount the bad things that happen to the good guy. In ...
A crisis is a harsh climate in which to operate. Yet, the reality of a global 24/7 news and social media cycle means that a single event, such as a ...
Communicators can play a crucial role in your crisis response team. Unlike traditional public relations, Crisis and Litigation Communications work i...
Many company communications, mission statements, and handbooks default to stating that safety is their top priority. A seemingly innocuous public st...
Companies generally view a crisis as disastrous, expensive, and disruptive, pulling resources away from other priorities and demanding immediate att...