Settlement & Trial Research
TALK TO AN EXPERT
Litigation & Jury Consulting Blogs
6 Steps for Communicating in a Cyber Crisis
A recent study by UK researchers shows a company’s potential to protect its reputation and business during a cyber crisis depends in part on its ab...
How to deal with social media mobs
In any crisis, the narrative that develops will determine your fate. That’s because virtually anyone can use social media to manufacture a story tha...
The Consequences of Failing to Consider the Court of Public Opinion During Trial Preparation
What do most stories have in common? They have a good guy and a bad guy. These stories often recount the bad things that happen to the good guy. In ...
Three Pitfalls Crisis Management Teams Must Avoid
A crisis is a harsh climate in which to operate. Yet, the reality of a global 24/7 news and social media cycle means that a single event, such as a ...
Three Reasons Why Your Crisis Response Team Needs a Critical Communications Perspective
Communicators can play a crucial role in your crisis response team. Unlike traditional public relations, Crisis and Litigation Communications work i...
Legal Implications of a Company Safety Policy
Many company communications, mission statements, and handbooks default to stating that safety is their top priority. A seemingly innocuous public st...
How Different Crisis Response Approaches Affect Outcomes
There aren't many do-overs regarding an organization's initial crisis response . Not only does that initial response set the tone, but it is the fo...
The Risks of a Common-Sense Approach to a Crisis Communications Plan
A faulty product, data breach, inaccurate messaging, financial loss, or service outage could catalyze a social media crisis. Even something as seem...
How to Turn a Crisis Into an Opportunity
Companies generally view a crisis as disastrous, expensive, and disruptive, pulling resources away from other priorities and demanding immediate att...