Settlement & Trial Research
TALK TO AN EXPERT
Litigation & Jury Consulting Blogs
The new crisis management playbook
In today’s hyper-reactive, social media driven world your organization’s response to a crisis needs to be more sophisticated than ever because the s...
3-step crisis planning for mid-market companies
Crisis planning can be a challenge for middle market companies that often lack the resources to staff large internal legal or communications teams....
The Consequences of Failing to Consider the Court of Public Opinion During Trial Preparation
What do most stories have in common? They have a good guy and a bad guy. These stories often recount the bad things that happen to the good guy. In ...
Three Pitfalls Crisis Management Teams Must Avoid
A crisis is a harsh climate in which to operate. Yet, the reality of a global 24/7 news and social media cycle means that a single event, such as a ...
Legal Implications of a Company Safety Policy
Many company communications, mission statements, and handbooks default to stating that safety is their top priority. A seemingly innocuous public st...
How Different Crisis Response Approaches Affect Outcomes
There aren't many do-overs regarding an organization's initial crisis response . Not only does that initial response set the tone, but it is the fo...
The Risks of a Common-Sense Approach to a Crisis Communications Plan
A faulty product, data breach, inaccurate messaging, financial loss, or service outage could catalyze a social media crisis. Even something as seem...
Crisis Mitigation Checklist: What Your Company Should Be Doing Now
Time and again, it is shown that successful crisis mitigation shares the same key elements, specifically, sufficient planning and preparation. Socia...
3 Communication Strategies to Address a Social Media Crisis
A social media crisis can strike at any time, with the devastating potential to hurt your organization’s ability to do business. Social media has fu...