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The new crisis management playbook
In today’s hyper-reactive, social media driven world your organization’s response to a crisis needs to be more sophisticated than ever because the...
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Media Spokesperson Training Tips
Every organization is vulnerable to crises, from faulty products and data breaches to workplace incidents and egregious employee behavior. While ma...
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6 Steps for Communicating in a Cyber Crisis
A recent study by UK researchers shows a company’s potential to protect its reputation and business during a cyber crisis depends in part on its a...
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How to deal with social media mobs
In any crisis, the narrative that develops will determine your fate. That’s because virtually anyone can use social media to manufacture a story th...
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The Consequences of Failing to Consider the Court of Public Opinion During Trial Preparation
What do most stories have in common? They have a good guy and a bad guy. These stories often recount the bad things that happen to the good guy. In...
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How Jurors Evaluate, Perceive, and Decide Patent Cases - Part 4
In part 1 of this topic, we covered the different types of intellectual property cases and the process that jurors use to evaluate these cases. In ...
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How Jurors Evaluate, Perceive, and Decide Patent Cases - Part 3
In part 1 of this topic , we covered the different types of intellectual property cases and the process that jurors use to evaluate these cases. In...
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Legal Implications of a Company Safety Policy
Many company communications, mission statements, and handbooks default to stating that safety is their top priority. A seemingly innocuous public st...
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How Jurors Evaluate, Perceive, and Decide Patent Cases - Part 2
In part 1 of this topic , we covered the different types of intellectual property cases and the process that jurors use to evaluate these cases, ba...
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